· Owner/occupier locked out, please call Adnev Security on 1300 596 525. Charges apply
· Resplex tenant locked out, – please call Adnev Security on 1300 596 525. Charges apply
· Non-Resplex managed apartment tenant locked out – Contact your managing Agent
· To order new keys and security fobs, there is a minimum 4-day turnaround to get these from the suppliers.
· If you notice the swimming pool level is low, please send an email to bms@resplex.com.au or call us back during business hours.
· If power is out in common areas – Brisbane Electrical Contractors 0499 987 999
· If you are an owner/occupier, please contact an electrician of your choice.
· If you are in an apartment managed by Resplex – Brisbane Electrical Contractors 0499 987 999
· If you are in an apartment not managed by Resplex – Contact your managing Agent
· Break ins please call Police Link 131 444
· Carpark access not working - Please call Door Repairs Brisbane on 07 3425 3033
· Elevators not working someone stuck in elevator please call Schindler Lifts on 131 874
· Bins over flowing Please send an email to bms@resplex.com.au or call back during business hours.
· Parcel theft please report to the police, and contact Resplex during business hours if footage is required
· Noise complaints - Please call the police/ Police Link
· Human Excrement in the elevator – Please call these Forensic Cleaning Australia on 1300 246 429
· Emergency Plumbing or sewer blockages – Please call The Brisbane Plumbers on 0450 932 850. Charges may apply
· If your apartment is flooding – Please call The Brisbane Plumbers on 0450 932 850. Charges may apply
· Witnessing Domestic Violence within your building – Please Notify the Police on 000
· Cars parked in wrong spots
· Lockouts
· Footage from CCTV
· Entertainment area left dirty by fellow resident.
· Admin, levy, or rental enquiries.
· Cleaning Complaints